Privacy policy

Privacy Policy

Last Updated: 10/04/2026

This Privacy Policy describes how The Vanya Closet (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

a) Personal Information

When you place an order or interact with us, we may collect:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party providers)

b) Non-Personal Information

Browser type and device information
IP address
Pages visited and time spent on the website

c) Order Information

Products purchased
Order value and transaction details

2. How We Use Your Information

We use the collected information for purposes including:

Processing and fulfilling your orders
Communicating with you regarding orders, updates, and support
Improving our website, products, and customer experience
Sending promotional emails or offers (only if you opt-in)
Preventing fraud and ensuring secure transactions

3. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience.

Cookies help us:

Remember your preferences
Understand user behavior
Improve website performance

You can choose to disable cookies through your browser settings; however, this may affect certain functionalities of the website.

4. Third-Party Services

We may use trusted third-party services for:

Payment processing
Shipping and logistics
Marketing and analytics

These third parties have their own privacy policies and we recommend reviewing them. We do not control how these third parties use your information beyond what is necessary to provide services.

5. Data Security

We take reasonable security measures to protect your personal information, including:

Secure servers and encryption
Restricted access to sensitive data
Use of trusted payment gateways

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.

6. Customer Rights

As a user, you have the right to:

Access the personal data we hold about you
Request correction or updates to your information
Request deletion of your personal data (subject to legal obligations)
Opt-out of marketing communications at any time

To exercise these rights, please contact us atlorishadeep@gmail.com

7. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes and enforce agreements

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated date.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Business Name: The Vanya Closet
Email: lorishadeep@gmail.com
Address: Lorisha gupta pocket 13A/11A,Kalkaji extension, South Delhi, 110019